Privacy Policy for Moirai Studio
Introduction
Moirai Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
Personal Information
- Name
- Email Address
- Address
- Post Code
- Phone Number
Usage Data
We use Google Analytics to collect information about how you use our site, including:
- Device information: Type, operating system, browser type, screen resolution.
- User information: IP address (anonymized), geographical location, language settings.
- Behavior data: Pages visited, time spent on each page, date and time of visits, referral source, exit pages, click paths, scroll depth.
- Interaction data: Clicks, form submissions, downloads, video engagement.
- Technical data: Loading times, performance metrics, JavaScript errors.
- Demographic data: Age, gender, interests (if enabled).
How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our website and services.
- To improve, and expand our website and services.
- To understand and analyze how you use our website and services.
- To communicate with you, either directly or through one of our partners, including for customer service.
- To process your transactions and manage your orders.
- To find and prevent fraud.
Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Security of Your Information
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: moirai@xtra.co.nz
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: moirai@xtra.co.nz
